Data Retention
Jab aap account close karte hain, hum aapka personal data 90 din tak retain karte hain — legal aur tax reasons ke liye. Phir delete kar dete hain. Transaction records compliant rehte hain.
LEGAL REFERENCE
c25s par aapki nizaam privacy
Aap jab apna account khoolte hain aur JazzCash, Easypaisa, SadaPay ya Raast se deposit karte hain, aapka personal aur financial information hamari sabse pehli jimmedari hai. Hamara privacy...
Data encryption standardJahan local qanoon ijazat deta hai wahanAccount-level transparency
Hamari privacy posture aur jurisdiction
c25s supported ilaqon mein operate karta hai jahan Pakistani regulators ke standards aur international data-protection practices dono follow hote hain. Jab aap register karte hain ya JazzCash, Easypaisa, SadaPay aur Raast se paise bhejte hain, hum aapka naam, address, phone number, email aur banking details secure rakhte hain. Ye information sirf account verification, withdrawal processing, aur fraud prevention ke liye use hota
hai. Hamara server infrastructure encryption ke saath secured hai. Aapka account password hashed rehta hai. Hum third-party service providers (jaise payment processors aur live-casino studios) ke saath data share karte hain, lekin sirf utna hi jitna zaroori ho. Kisi bhi change ya access request ke liye aap hamse directly contact kar sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HUMANN SE BAAT KARE
Privacy concerns ke liye contact karin
Team online
Email Support
Aapke privacy ke baare mein koi bhi sawaal ya concern ke liye hamara support team 24 ghante available hai. Email kre aur hum jaldi jawab den ge.
Account Settings
Apne account mein jakar apni personal information ko dekh sakte hain, update kar sakte hain ya access ko manage kar sakte hain. Transparent aur self-service approach.
Compliance Contact
Agar aapko hamari privacy practices ke baare mein local authorities ko report karna ho, hum sab documentation aur details provide kar sakte hain.
KYU HAMARA POLICY DEPEND KAR SAKTE HO
Privacy practice ke pillar points
Encryption Standard
Hamari servers TLS encryption use karte hain. Banking details aur passwords encrypted rehte hain storage aur transmission dono mein. Ye same standard banks use karte hain.
No Sell Clause
Hum aapka personal data kisi advertiser ko, kisi data broker ko, ya kisi third party ko nahin bechte. Ye hamari policy hai aur hamara practice bhi.
Audit Trail
Jab aap apna account access karte hain, jab aap withdraw karte hain, jab aap game khelte hain — har activity log rehti hai. Aap apne activity history dekh sakte hain.
Payment Safety
JazzCash, Easypaisa, SadaPay aur Raast ke saath hamara integration PCI-DSS compliant hai. Aapka card number ya banking credentials hamara server par stored nahin hota.
Withdrawal Verification
Jab aap withdrawal request karte hain, hum verify karte hain ke aapka registered account holder ho. Ye fraud se bachane ke liye hai. Timely processing guaranteed.
Policy Updates
Agar hamara privacy policy change hoga, hum email aur account notification se inform kren ge. Aap har update ko apne account settings mein dekh sakte ho aur question pooch sakte ho.
HAMARA APPROACH ALAHDAGI
Hamari privacy policy ka scope
Cookie Policy
Hamara site essential cookies use karta hai account login aur fraud prevention ke liye. Analytics cookies optional hain — aap in-app settings se control kar sakte ho.
Third-Party Access
Live-casino studios (jaise Evolution, Pragmatic Live) aapka data sirf live-table session ke liye access karte hain. Banking processors sirf payment processing ke liye dekh sakte hain.
IP Logging
Hum aapka IP address log karte hain account security aur fraud detection ke liye. Ye standard practice hai. Logs 30 din baad delete ho jate hain.
Dispute Resolution
Agar aapko lagta hai hamne aapka privacy violate kiya, aap hamse directly complain kar sakte ho ya local authority ko refer kar sakte ho.
Children Protection
c25s sirf adult accounts leti hai. Agar hum pata chale ke kisi minor ka account ban hai, hum immediately suspend aur delete kar dete hain.
International Transfer
Agar aapka account data international server par transfer hoga (backup ke liye), hamari privacy standard same rehta hai jahan data jaye. Encryption intact rehta hai.
ACCOUNT SECURITY FEATURES
Aapka data har level par protected
Two-Factor Authentication
Aap apne account ko 2FA se secure kar sakte ho...
Password Manager Ready
Hamara login form password manager ke saath compatible hai. Strong...
Session Timeout
Inactive sessions 15 minut baad automatically logout ho jate hain...
Withdrawal Whitelist
Pehli baar jab aap payment method add karte ho, hum...
Device Recognition
Naye device se login karte ho to email confirmation milta...
Real-Time Alerts
Withdrawal, deposit, password change — har activity ke liye SMS...
Privacy policy ke frequently puchche gaye sawal
Nahi. Hum aapka personal ya financial information kisi advertiser ya third party ko nahin bechte. Data sirf c25s internal teams aur zaroori service providers (jaise payment processors) tak hi pahunchta hai, aur woh bhi sirf service provide karne ke liye.
Haan. JazzCash aur Easypaisa ke saath hamara integration PCI-DSS compliant hai. Aapka card number ya bank details hamara server par store nahin hote. Payment gateway process hota hai securely aur hum sirf confirmation receipt rakhte hain.
Jab aap account close karte ho, hamari team aapka personal information ko 90 din ke liye retain rakhta hai — legal aur tax compliance ke liye. Uske baad complete delete ho jata hai. Transaction logs compliant reh sakte hain.
Nahi. Evolution ya Pragmatic Live ke streamers sirf aapka player ID dekh sakte hain, aapka naam, address ya contact details nahi. Ye privacy separation strictly enforce kiya jata hai.
Bilkul. Agar koi material change aaye, hum email se notify kren ge at least 14 din pehle implement karne se. Aap new policy ko account settings mein dekh sakte ho aur questions puch sakte ho.
IP address hamari fraud-detection system use karta hai — ye standard practice hai. Aapka precise GPS location nahi track hota. Aap browser privacy settings se tracking further restrict kar sakte ho.
Hamari team verification process 24-48 ghante mein complete karta hai. JazzCash aur Easypaisa withdrawals usually same day process ho jate hain agar registered account ho. Aapko SMS aur email dono se updates milte hain har step par.